batjli's Privacy Policy
This page presents a fully transparent account of how batjli collects, uses, and protects your personal information.
batjli is Bangladesh's trusted online casino and betting platform. Protecting the privacy and security of the personal information you provide while using our services is our highest priority. This privacy policy describes in detail what kind of information batjli collects, why it collects it, how it is stored and used, and what your rights are.
By using batjli's website and services, you are considered to have agreed to this privacy policy. Please read this policy carefully and contact us if you have any questions.
Table of Contents
1. Information Collection
When you register on the batjli platform and use our services, we may collect the following types of information:
Identity Information
- Full name and nickname
- Date of birth (for age verification)
- National ID or passport number (for identity verification)
- Current and permanent address
- Gender and occupation (optional)
Contact Information
- Email address
- Mobile number
- Account username
Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Deposit and withdrawal history
- Wallet balance information
Activity Information
- Gaming history and preferences
- Betting records and results
- Duration of site sessions and usage patterns
- Customer service contact history
2. Methods of Information Collection
batjli collects information through various methods. The privacy and security of information is ensured at each step:
Direct Information Submission
When you register an account on batjli, log in, complete a deposit or withdrawal, or contact customer service, the information you provide directly is the primary source of direct data collection. This information is provided entirely voluntarily.
Automatic Information Collection
When you visit our site, certain technical information is collected automatically. This includes:
- IP address and device identification information
- Browser type and operating system
- Session duration and list of pages visited
- Referral source (where you came from before reaching the site)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve site functionality and personalise your experience. For more details on cookies, see Section 6.
3. Purpose of Information Use
batjli uses your information only for specific, legitimate, and transparent purposes. We never use your information unnecessarily:
- Account Management: For your registration, login, and profile management.
- Identity Verification: To verify age, prevent fraud, and ensure security.
- Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay.
- Customer Service: To respond to your questions, complaints, and requests.
- Service Improvement: To analyse your usage patterns and improve the quality of the site.
- Responsible Gaming: To identify unusual gaming behaviour and support players who may be experiencing problems.
- Legal Obligations: To comply with applicable laws and regulations.
- Promotional Communications: To inform you about bonuses and offers, subject to your consent.
Important: batjli never sells your information to third parties. Information is used only to the extent necessary to provide the service.
4. Information Storage and Security
batjli uses the most up-to-date security technologies to protect your information. Our security framework includes the following:
🔒 SSL Encryption
All data transfers are secured through SSL/TLS encryption. All information exchanged between your browser and our servers remains encrypted.
🛡️ Secure Servers
Your personal and financial information is stored in secure data centres. Only authorised personnel can access the necessary information.
🔑 Two-Factor Authentication
Two-Factor Authentication is available to protect your account, preventing unauthorised access.
⏱️ Data Retention Period
Information is retained for as long as your account is active and for the period required by legal obligations. Even after an account is closed, some information must be kept for a standard period.
Warning: Never share your account password with anyone. batjli will never ask for your password by email or chat.
5. Sharing Information with Third Parties
batjli does not sell your personal information to third parties. However, necessary information may be shared in the following limited circumstances:
Payment Processors
The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. This information is used solely for the purpose of verifying and completing transactions.
Technology Service Providers
Limited information may be shared with trusted technology service providers (hosting, cybersecurity, analytics) for the secure operation of the site. These providers operate under strict confidentiality agreements.
Legal Authorities
Where batjli is legally required to provide information to a government or regulatory authority under a court order, lawful investigation, or applicable law, it will comply.
Fraud Prevention
Information may be shared with relevant authorities within the scope of the law to prevent financial fraud, money laundering, or other illegal activities.
6. Cookie Policy
Cookies are used on the batjli website. Cookies are small text files stored in your browser that improve your experience of using the site.
Essential Cookies
These cookies are essential for the basic operation of the site — such as maintaining login sessions, ensuring security, and completing payment processes. Disabling these cookies will prevent the site from functioning properly.
Functionality Cookies
These cookies are used to remember your preferences and language settings, so you do not have to reconfigure them each time you visit the site.
Analytics Cookies
These cookies help analyse site usage patterns and improve the quality of the service. The data collected is held in the form of anonymous statistics.
You have the right to reject or delete cookies at any time by changing your browser settings. Please note, however, that disabling essential cookies may prevent you from using some features of the site.
7. Your Rights
As a batjli customer, you have the following rights regarding your personal information. Contact us if you wish to exercise any of these rights:
Right of Access
You have the right to know what information batjli holds about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect, you have the right to request a correction. Ensuring accurate information is important for both parties.
Right to Erasure
In certain circumstances you have the right to request that your information be deleted, though this may not apply where there are legal obligations or ongoing transactions.
Right to Object to Processing
You have the right to object to and withdraw your information from being used for marketing or promotional communications.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format and to transfer it to another service.
Right to Restriction of Processing
In certain circumstances you have the right to request that the processing of your information be temporarily restricted.
Send any request to exercise your rights in writing to [email protected]. We generally respond within 30 business days.
8. Payment Information Security
batjli pays special attention to ensuring the security of your financial transactions. The key aspects of our financial information security are outlined below:
Payment Security
All financial transactions on batjli are completed through SSL encryption. A minimum of ৳500 can be deposited and a minimum of ৳500 can be withdrawn via bKash, Nagad, Rocket, and Upay. Withdrawal requests are generally processed within 1 hour.
Financial Information Storage
Your full payment account details are not stored in our system. Only the minimum information necessary to complete and verify transactions is used. Each payment gateway maintains its own security standards.
Fraud Prevention Measures
batjli uses automated monitoring systems to prevent unauthorized account use and financial fraud. If suspicious activity is detected, we will contact you immediately and, if necessary, temporarily suspend the account.
9. Protection of Minors
For ages 21+: batjli is for people aged 21 and above only. Minors are not permitted to use this platform.
batjli strictly prohibits the participation of minors. Age is verified at the time of registration, and in suspicious cases, proof of age through an identity document may be requested.
batjli never knowingly collects or stores information from individuals under the age of 21. If a minor has accidentally created an account and this comes to our attention, that account will be closed immediately and the associated information will be deleted.
Parents are requested to use parental control software on their devices and to have open conversations with their children about online gaming. If you believe a minor is using this site, please notify us at [email protected].
10. Changes to Policy
batjli reserves the right to change or update this privacy policy as needed. If any significant changes are made to the policy, we will notify you through the following methods:
- A notification will be sent to your registered email address.
- A message about significant changes will be displayed when you visit the site.
- The "Last Updated" date at the top of the page will be changed.
Continuing to use batjli services after the updated policy is published means you are agreeing to the new policy. Therefore, it is recommended that you visit this page regularly.
If you have any objections to a change, you may contact us or request that your account be closed.
11. Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Live Chat
Get immediate assistance in Bengali through 24/7 live chat.
Privacy-related requests are generally processed within 30 business days. In complex cases it may take longer, but we will keep you informed in such situations.