batjli Complete Terms and Conditions

These terms and conditions ("Agreement") form a legally binding agreement between the batjli online gaming platform ("Platform", "Site", "we") and any person or entity who uses this platform ("User", "you").

By accessing the batjli website, registering an account, or participating in any game or betting activity, you confirm that you have read, understood, and agreed to abide by these complete terms and conditions. If you do not agree with these terms, please refrain from using the platform.

1.1 Definitions

• "Platform" — The batjli.cam website and all associated services, content and features.
• "Account" — Each user's personal registered profile through which platform services are accessed.
• "Real Money" — Bangladeshi Taka (BDT / ৳) deposited by the user for the purpose of betting or gaming.
• "Bonus Funds" — Money granted under a promotional offer that is usable subject to meeting specific wagering conditions.
• "Wagering Requirement" — The condition specifying the amount that must be wagered before a bonus can be withdrawn.

1.2 Scope of Application

This agreement applies to all services on the batjli platform — including sports betting (cricket, badminton, football and others), live casino, slots, fishing games and other virtual gaming products. If a specific game or promotion has its own separate terms, those terms will act as a supplement to these general terms — in the event of a conflict, the specific terms will take precedence.

2.1 Minimum Age

The batjli platform is for users aged 21 and above only. You must provide accurate information about your actual age at the time of account registration. No minor may register on the platform or deposit funds.

2.2 Other Eligibility Conditions

• You must act on your own behalf — registering or betting on behalf of another person is prohibited.
• Your account must not have been previously closed or banned.
• You are mentally capable and are using the platform voluntarily.
• The funds you use are from a legitimate source.

2.3 Identity Verification

batjli reserves the right to verify a user's identity at any time. A copy of a National ID (NID), passport, or birth certificate may be required for verification. batjli reserves the right to hold withdrawals until verification is complete.

3.1 Single Account Policy

Each individual may register only one account. If the same person is found operating multiple accounts, all accounts will be closed and bonuses will be forfeited. Device, IP address, payment method and personal information will be considered when determining whether accounts belong to the same person.

3.2 Accuracy of Information

All information provided at registration — name, date of birth, address, mobile number — must be completely accurate and up to date. Providing false information will be considered a breach of agreement and may result in immediate account closure.

3.3 Password and Security

Keeping your account password confidential is entirely your responsibility. Sharing your login details with any third party is strictly prohibited. If you notice any unauthorised access or suspicious activity on your account, please notify us immediately via 24/7 live chat.

3.4 Changing Account Information

Name and date of birth cannot be changed after registration. Identity verification may be required to change contact details (mobile, email). All change requests must be made through the support team.

4.1 Accepted Payment Methods

batjli currently accepts transactions through Bangladesh's leading mobile banking services. The accepted methods are: bKash, Nagad, Rocket and Upay.

4.2 Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• If account verification is not complete, the withdrawal process may be delayed.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the associated wagering requirements are met.
• In the case of unusual or suspicious transactions, withdrawals will be temporarily held for verification.

4.3 Anti-Money Laundering Policy

batjli strictly adheres to anti-money laundering regulations. For large transactions, information about the source of funds may be requested. batjli reserves the right to notify the relevant authorities if suspicious financial activity is detected.

5.1 Welcome Bonus

New users receive a 200% bonus on their first deposit — up to a maximum of ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, making your total balance ৳3,000. Or if you deposit ৳22,000, the maximum ৳20,000 bonus applies, making your total balance ৳42,000.

5.2 General Bonus Usage Rules

• The welcome bonus can only be claimed once per account.
• Winnings made from bonus funds cannot be withdrawn before the wagering requirements are met.
• If wagering requirements are not met within the set time limit, the bonus will be cancelled.
• batjli reserves the right to change or cancel all promotional offers at its sole discretion.
• Using multiple accounts or family members' accounts to take advantage of bonuses is prohibited.

5.3 VIP Program

batjli's VIP program has four tiers. Each tier provides a weekly cashback benefit:

• Bronze Tier — Up to 0.4% weekly cashback
• Silver Tier — Up to 0.8% weekly cashback
• Gold Tier — Up to 1.1% weekly cashback
• Platinum Tier — Up to 1.5% weekly cashback

Advancement to a higher VIP tier depends on your overall activity and participation on the platform.

6.1 Bet Validity

Once a bet is confirmed, it cannot be changed or cancelled. batjli reserves the right to cancel bets placed at incorrect odds due to a technical error. The result of any bet settled according to the correct rules will be considered final.

6.2 Special Sports Betting Rules

• If an event on which a bet was placed before it started is abandoned or postponed, the bet will be cancelled and the original amount refunded.
• For in-play betting, changes to live odds are normal — the bet will be confirmed at the odds displayed at the time.
• Betting on all cricket tournaments including BPL, IPL and T20 World Cup will follow the relevant international standards.

6.3 Finality of Game Results

The results of all casino games — slots, fishing, live dealer games — are determined by a certified Random Number Generator (RNG). The result provided by the game service provider is final. Incomplete rounds due to server errors or disconnections will be settled according to the game provider's records.

Any of the following activities are strictly prohibited and will result in the account being immediately and permanently closed, with all balances potentially forfeited:

• Opening or operating multiple accounts.
• Using a false identity or the identity of a third party.
• Manipulating or hacking the platform's software or games in any way.
• Betting using bots, automated scripts or software.
• Operating an account for the purpose of bonus arbitrage or "bonus hunting".
• Transferring balances between accounts or using an account for the benefit of a third party.
• Money laundering or conducting unlawful financial activities.
• Harassing or insulting other users.
• Intentionally exploiting technical vulnerabilities or bugs in the platform.

8.1 Data Protection

batjli uses SSL encryption technology to keep your personal and financial information secure. Your payment information is never stored on our servers — all transactions are processed through the secure servers of the relevant payment provider.

8.2 Purpose of Data Use

The information you provide will be used only for the following purposes:

• Account management and verification.
• Transaction processing and dispute resolution.
• Compliance with applicable legal obligations.
• Ensuring platform security.
• Promotional communications with your consent.

To learn more about our privacy practices, visit the Privacy Policy page.

8.3 Cookie Policy

batjli uses cookies to improve platform functionality and personalise your experience. Cookies can be managed from your browser settings, though some features may become limited as a result.

9.1 Our Commitment

batjli believes that gaming is a form of entertainment, not a means of earning income. We encourage all our users to play responsibly. To learn more about our responsible gaming programme, please read the Responsible Gaming page.

9.2 Self-Regulation Tools

Users can use the following self-control tools:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
• Betting Limit: Set a maximum bet amount for a specific time period.
• Self-Break: Temporarily suspend your account for a set period of time.
• Permanent Exclusion (Self-Exclusion): Request to close your account for a long-term or permanent basis.

To activate any self-control tool, contact our 24/7 live chat support.

10.1 Termination at User's Request

Any user may request to close their account at any time. Before the account is closed, all pending bets must be settled and any available balance must be withdrawn.

10.2 Termination or Suspension by batjli

batjli may suspend or permanently close an account without prior notice in the following cases:

• Violation of any provision of these terms and conditions.
• Evidence of fraud, deception, or illegal activity.
• Failure to verify identity or providing false information.
• Instructions from legal or regulatory authorities.
• Account remaining inactive for an extended period.

10.3 Balance After Termination

If an account is closed due to a rule violation, batjli reserves the right to forfeit any bonus funds. However, the return of any real money balance that was legally deposited and falls outside of pending bets will be considered on a case-by-case basis.

11.1 Limitation of Liability

batjli bears no responsibility for the following:

• Losses caused by internet disconnection or technical issues.
• Losses caused by errors in third-party software or services.
• Unauthorized access to an account due to the user's own actions.
• Financial losses arising from gaming decisions — as gaming involves risk and the possibility of loss.

11.2 Dispute Resolution Process

For any dispute or complaint, please notify us first through the support channel. Our team will attempt to respond within 72 hours. If a satisfactory resolution is not reached, the user may submit a formal complaint to [email protected]. batjli's decision in resolving a complaint will be considered final.

11.3 Applicable Law

All matters relating to the applicable law and jurisdiction for this agreement and any related dispute resolution shall be governed by the rules of batjli's operating authority.

12.1 Right to Make Changes

batjli reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavor to notify you via your registered email or through the platform.

12.2 Effective Date of Changes

Updated terms and conditions will take effect from the date they are published on this page. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. Therefore, it is recommended that you visit this page regularly.

12.3 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• [email protected]